New patients
A warm welcome — and honest answers
We'd love to look after you. Here's a clear, straight picture of how registering works right now, so there are no surprises.
NHS availability
Routine NHS appointments currently have a longer-than-usual wait, and we are not able to register new NHS patients at this time.
Emergency appointments
We offer emergency appointments for our registered NHS patients. Non-registered patients can be seen privately for emergencies — these are limited, so please call at 8:30am to book.
Emergency appointments cover pain that can't be managed with painkillers, facial swelling and bleeding. They aren't for routine care.
For a dental emergency outside our opening hours, please call NHS 111.
NHS or private — how care works here
A quick side-by-side so you know what to expect before you call.
| What you need | NHS | Private |
|---|---|---|
| Routine check-ups & treatment | For registered NHS patients (longer wait at present) | Available privately, usually sooner |
| Registering as a new patient | NHS list currently closed to new patients | Private registration available — ask the team |
| Emergency appointments | For registered NHS patients — call at 8:30am | Non-registered patients seen privately (limited) |
| Cosmetic treatments (whitening, veneers) | Not available on the NHS | Available privately |
Nervous about coming in?
It can be difficult to pluck up the courage to call the dentist — especially if you haven't been in years. When you call us, you'll get a caring, friendly voice. When you come in, we'll do everything we can to put you at ease and make you comfortable. No judgement, no rush — just a team who understand that nerves are normal.
Register your interest
Send us your details and what you're after — we'll let you know your options and the next step. You can also call us on 01335 348694.